cuk77 is committed to protecting the privacy and personal data of every member on our platform. This Privacy Policy explains what data we collect, how we use it, who we share it with, and what rights you hold over your information. Please read this document carefully before registering an account.
Data Protection at a Glance
All data transmitted between your device and cuk77's servers is encrypted using industry-standard 256-bit SSL. Your login credentials, payment details, and personal information are secured at every point of transfer.
cuk77 does not sell, rent, or share your personal data with unauthorized third parties. Data is disclosed only to essential service providers (payment processors, KYC verification services) under strict confidentiality agreements.
Data collected by cuk77 is used only for the specific purposes stated in this Policy — account management, KYC compliance, fraud prevention, customer support, and, where consented, marketing communications.
You have the right to access, correct, delete, and export your personal data at any time. cuk77 provides a clear process for exercising each of these rights, outlined in Section 9 of this Policy.
cuk77 collects only the personal data necessary for the purposes described in this Policy. We do not collect data speculatively or hold data for longer than required by operational or regulatory necessity.
In the unlikely event of a personal data breach that poses a risk to your rights, cuk77 will notify affected Members promptly and take all reasonable steps to contain the breach and prevent recurrence.
This Privacy Policy ("Policy") describes how cuk77 ("we", "us", "our") collects, processes, stores, and discloses the personal data of individuals ("you", "Member") who access or use the cuk77 online betting and gaming platform available at https://cuk77.cam (the "Platform").
This Policy applies to all personal data collected through the Platform, including data collected during account registration, identity verification (KYC), deposits and withdrawals, customer support interactions, and general use of the Platform's services. It applies to all Members regardless of their location within Indonesia, including Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, Makassar, Semarang, Palembang, and all other regions of the archipelago.
This Policy should be read in conjunction with cuk77's Terms and Conditions and Responsible Gaming Policy. By registering an account on cuk77 and accepting the Terms and Conditions, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
The following definitions apply throughout this Policy:
| Term | Definition |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, date of birth, address, email, phone number, financial account details, and device identifiers. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, transmission, alteration, and deletion. |
| "Data Controller" | cuk77, the entity that determines the purposes and means of processing personal data collected through the Platform. |
| "Data Processor" | A third-party service provider that processes personal data on behalf of cuk77, subject to a data processing agreement. |
| "KYC" | Know Your Customer — the identity verification process required before a Member may withdraw funds, as detailed in the Terms and Conditions. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of agreement to the processing of personal data for a defined purpose. |
| "Cookie" | A small text file placed on your device by the Platform to store session information, user preferences, and analytics data. |
cuk77 collects the following categories of personal data, depending on your level of engagement with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, KTP (national ID number), passport number | Registration & KYC |
| Contact Data | Email address, mobile telephone number, residential address (province, city, postal code) | Registration |
| Financial Data | Bank account number and bank name (BCA, BRI, BNI, Mandiri etc.), e-wallet identifier (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal amounts in IDR | Deposits, withdrawals, KYC |
| Verification Data | Copy of KTP, passport or driving license, proof-of-address document, selfie photograph | KYC verification |
| Transactional Data | Betting history, wager amounts, game types played, bonus claims, win/loss records | Platform use |
| Technical Data | IP address, device type, operating system, browser type, session duration, login timestamps | Automatically on Platform access |
| Communication Data | Live chat transcripts, email correspondence, support ticket content, WhatsApp message logs with our support team | Customer support interactions |
| Marketing Preferences | Consent records, communication opt-in/opt-out status, preferred contact channel | Registration & preference updates |
cuk77 collects personal data through the following means:
cuk77 processes your personal data for the following specific purposes:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Identity, Contact, Technical |
| Identity verification (KYC) and age confirmation (21+) | Identity, Verification, Financial |
| Processing deposits and withdrawals in IDR | Financial, Identity |
| Delivering betting and gaming services | Transactional, Technical |
| Fraud prevention and anti-money laundering (AML) | Identity, Financial, Technical, Transactional |
| Customer support (live chat, WhatsApp, email) | Identity, Contact, Communication |
| Responsible gaming monitoring and intervention | Transactional, Contact, Communication |
| Legal and regulatory compliance | All categories as required |
| Platform improvement and analytics | Technical, Transactional (aggregated/anonymized) |
| Promotional communications (where consented) | Contact, Marketing Preferences |
cuk77 does not use your personal data for automated decision-making that produces significant legal effects on you without providing a means for human review. Where automated tools are used in fraud detection or responsible gaming monitoring, outcomes are reviewed by qualified personnel before any action is taken against your Account.
cuk77 processes your personal data on one or more of the following legal bases:
cuk77 does not sell your personal data to any third party. Your data may be disclosed to the following categories of recipients, solely for the purposes described in this Policy:
cuk77 retains personal data for the minimum period necessary to fulfill the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulatory obligation.
| Data Category | Retention Period |
|---|---|
| Account and Identity Data | Duration of account + 5 years after account closure (for AML and regulatory audit purposes) |
| KYC Verification Documents | Duration of account + 5 years after account closure |
| Financial Transaction Records | Duration of account + 7 years (standard financial record retention) |
| Betting / Transactional History | Duration of account + 3 years after account closure |
| Customer Support Correspondence | 3 years from the date of the interaction |
| Technical / Log Data | 13 months from collection (rolling basis) |
| Marketing Consent Records | Until consent is withdrawn + 1 year |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification. Where data must be retained beyond normal periods due to active legal proceedings or regulatory investigations, cuk77 will isolate such data and restrict its use to the relevant purpose only.
As a Member of cuk77, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact cuk77 support via email at [email protected] with the subject line "Data Rights Request". cuk77 will respond to verified requests within 30 days.
You have the right to request a copy of the personal data cuk77 holds about you, along with information about how it is being processed. cuk77 will provide this information in a structured, commonly used format.
You have the right to request correction of any personal data that is inaccurate or incomplete. Where possible, you may update contact information directly through your Account settings without contacting support.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that cuk77 may be required to retain certain data under applicable financial and regulatory laws, which may limit the scope of this right.
You may request that cuk77 restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of data or while an objection is being assessed.
Where processing is based on your consent or contractual necessity, you have the right to receive your personal data in a structured, machine-readable format and to transmit that data to another service provider where technically feasible.
You have the right to object to the processing of your personal data where cuk77 relies on legitimate interests as the legal basis, and where you believe that your interests or fundamental rights override those legitimate interests.
Where processing is based on your consent (e.g., for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To opt out of marketing communications, contact support or update your Account preferences.
cuk77 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:
You may manage cookie preferences through your browser settings. Most modern browsers allow you to refuse cookies, delete existing cookies, or receive notifications before a cookie is stored. Please note that disabling certain cookies may affect Platform functionality.
cuk77 operates under an internationally recognized gaming license and may process or store personal data on servers located outside Indonesia. Where personal data is transferred to jurisdictions outside Indonesia, cuk77 ensures that appropriate safeguards are in place to protect that data to a standard equivalent to the protections afforded within Indonesia.
Such safeguards include contractual obligations imposed on recipients through data processing agreements, the use of recognized international data transfer mechanisms, and verification that recipient jurisdictions maintain adequate data protection standards. If you have questions about the safeguards applicable to a specific transfer, please contact cuk77's support team.
cuk77 is strictly intended for adults aged 21 years and older. The Platform does not knowingly collect personal data from individuals under 21 years of age. Our registration process and KYC verification procedures are specifically designed to identify and reject underage applicants.
If cuk77 discovers that personal data has been collected from a person under 21, the Account will be immediately closed, all data collected will be deleted (except as required for AML compliance), and all funds will be handled in accordance with applicable law. If you believe that a person under 21 has registered on cuk77, please notify us immediately at [email protected].
cuk77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While cuk77 applies best-practice security standards, no digital system can guarantee absolute security. You are responsible for maintaining the security of your own Account credentials. If you suspect your Account has been compromised, contact cuk77 support immediately via live chat or email.
The cuk77 Platform may contain references to third-party game providers, payment processors, and other service partners. While cuk77 exercises due diligence in selecting reputable partners, cuk77 is not responsible for the privacy practices or content of any third-party platforms or services accessed via links or integrations on the Platform.
cuk77 encourages Members to review the privacy policies of any third-party services with which they interact. This Privacy Policy applies solely to the cuk77 Platform and the personal data processed by cuk77 as Data Controller.
cuk77 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, cuk77 will provide prominent notice on the Platform and, where practicable, notify registered Members by email to the address held on their Account.
The "Last Updated" date at the top of this page indicates when the current version of this Policy took effect. The most current version of this Policy is always available at https://cuk77.cam/privacy-policy. Continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how cuk77 has handled your personal data, please contact our support team through the following channels:
If you are not satisfied with cuk77's response to a privacy complaint or data rights request, you may escalate the matter to cuk77's licensing authority or to any applicable data protection supervisory authority. cuk77 commits to cooperating fully with any legitimate regulatory inquiry into its data processing practices.
For questions about your personal data on cuk77, visit our FAQ or review our full Terms and Conditions. Our support team is available 24/7.